Need Help? This Section Will Guide You.

Whether you’re placing an order, checking stock, or managing your reseller account, this section provides the assistance you need.

Contact Support

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Quick Support Categories

Orders & Quotes

Get guidance on requesting quotes, checking stock, placing orders, and understanding our pricing structure.

Delivery

Find details about courier options, delivery timelines, collection requirements, and nationwide shipping.

Returns

Find details about courier options, delivery timelines, collection requirements, and nationwide shipping.

Warranties

Review warranty terms, understand repair procedures, and know what is and is not covered for our products claims

Reseller Access

Learn how to register your reseller account, manage details, request changes, and streamline your ordering workflow.

Products

Access product specs, data sheets, brand catalogues, and compatibility resources for accurate decision-making..

Frequently Asked Questions

Hopefully this helps!

How do i become a reseller?

Simply complete the online reseller application. Once approved, you’ll gain access to reseller pricing, stock levels, and order management tools.

How long is a quote valid for?

Quotes are valid for 24 hours unless otherwise stated.

Do you deliver nation wide?

Yes. We deliver across South Africa using our trusted courier partners.

How do I track my order?

Once dispatched, your tracking details will be emailed to you. You can also request tracking from your sales representative.

How do I submit an RMA?

Use the online RMA form on our website. Once approved, you’ll receive an RMA number with return instructions.

How do warranties work?

All new products carry a manufacturer-backed warranty based on the brand and product category.

What products are non-returnable?

Special-order items, opened consumables, and certain technology categories may be non-returnable unless defective.