Wantech Electronics (“Wantech”, “we”, “our”, “us”) adheres to the highest standards of protecting your personal information when you use our Services, our website [www.wantechelectronics.com], related sites, applications, platforms, or when you provide information to us in any manner (“Website”).

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information, and outlines your rights under South African law, specifically the Protection of Personal Information Act (POPIA).

Wantech Electronics is a private limited liability company, duly registered in South Africa

For questions, access requests, or privacy concerns, please contact:
Email: [INSERT PRIVACY EMAIL]
Physical Address: [INSERT ADDRESS]
Telephone: [INSERT NUMBER]

This Policy must be read together with our Website Terms & Conditions and any other policy that applies to your interaction with us.

1. Important Information and Who We Are

1.1 Purpose of This Privacy Policy

1.1.1 This Policy explains how Wantech collects and processes your personal data when you:

  • Use our Website
  • Register as a reseller
  • Purchase products
  • Contact us for support
  • Participate in surveys, events, marketing, or provide information to us in other ways

1.1.2 This Policy complies with POPIA and related South African legislation.

1.1.3 Foreign users must note that Wantech complies with South African data protection laws. If external laws apply to your use of our services, please contact us.

1.1.4 We do not knowingly process:

  • Special categories of personal data
  • Data of minors
    Providing such data is strictly prohibited and constitutes a material breach of this Policy.

1.2 Responsible Party

Wantech is the “Responsible Party” when deciding how personal information is processed.
In some cases, we may act as an “Operator” on behalf of another responsible party, and those terms will apply.

1.3 Contact Details

Responsible Party: Wantech Electronics
Data Representative: [INSERT NAME OR ROLE]
Email: [INSERT PRIVACY EMAIL]
Postal Address: [INSERT ADDRESS]
Telephone: [INSERT NUMBER]

You may lodge complaints with the Information Regulator of South Africa, but we request that you contact us first.

1.4 Changes to This Policy

We may update this Privacy Policy periodically. The latest version date will appear here:
Last Updated: [12/12/2025]

You must ensure your personal information held by us is accurate and current.

Our Website may include links to third-party sites or applications. When you leave our Website, their privacy policies will apply.

2. The Data We Collect About You

2.1 Definition

Personal information means any information relating to an identifiable person or organisation.

2.2 Types of Data We Collect

We may collect, use, and store the following categories:

Identity Data

Names, business information, company registration details, VAT number, titles.

Contact Data

Email addresses, phone numbers, physical / registered addresses.

Financial Data

Bank details, payment details processed through secure third-party providers.

Transaction Data

Order history, invoices, quotes, credit terms, contracts.

Technical Data

IP addresses, login data, device type, browser details, cookies, usage analytics.

Profile Data

Usernames, preferences, feedback, surveys, account settings.

Usage Data

Information about how you interact with our Website and Services.

Marketing Data

Preferences for marketing and communication.

2.3 Aggregated Data

We may create aggregated (non-identifiable) data sets for analytics.

2.4 Failure to Provide Information

If required information is not provided, Wantech may not be able to provide Services.

3. How We Collect Your Personal Data

3.1 Direct Interactions

You may supply data when you:

  • Register as a reseller
  • Use the Website
  • Submit forms or applications
  • Purchase products
  • Contact us
  • Subscribe to marketing
  • Attend events
  • Provide services to Wantech

3.2 Automated Interactions

We collect certain data automatically using:

  • Cookies
  • Server logs
  • Analytics tools
  • Tracking technologies

3.3 Third Parties & Public Sources

We may receive data from:

  • Analytics providers (e.g., Google Analytics, Search Console)
  • Social platforms (Facebook, Instagram, LinkedIn, YouTube)
  • Payment service providers
  • Public business registries

4. How We Use Your Personal Data

We process your data when:

  • You give consent
  • It is needed to fulfil a contract
  • It serves legitimate business interests
  • Required by law

4.2 Common Uses

  • Processing reseller registrations
  • Fulfilling orders and deliveries
  • Account management
  • Communication and customer support
  • Fraud prevention
  • Compliance with tax, regulatory or legal obligations
  • Marketing (with opt-out rights)

4.3 Marketing

You may receive communications if you:

  • Opted in
  • Registered as a reseller
  • Participated in promotions
    You may opt out at any time.

4.4 Change of Purpose

We will only use personal data for the purpose collected unless legally permitted to use it otherwise.

5. Disclosure of Your Personal Data

We may share your personal information with:

5.1 Internal Parties

Employees and departments within Wantech who require access.

5.2 External Parties

  • Payment processors
  • IT and system providers
  • Delivery and logistics partners
  • Legal, financial, and professional advisers
  • Regulatory bodies
  • Third parties in acquisitions or mergers

All third parties must protect your data and may not use it for their own purposes.

6. Cookies

Our Website uses cookies for essential functionality, analytics, and performance.
You may disable cookies, but certain functionality may not work.

7. International Transfers

If personal data is transferred outside South Africa, we will ensure:

  • Appropriate protection measures
  • Adequacy decisions
  • Contractual safeguards

Details available upon request.

8. Data Security

We employ reasonable and organisational security measures, including:

  • Access restrictions
  • Secure cloud/CRM infrastructure
  • Encryption where appropriate
  • Monitoring and breach response protocols

If a breach occurs requiring notification, we will inform you as required by law.

9. Data Retention

We store personal data only for as long as necessary for:

  • Operational purposes
  • Legal obligations
  • Tax and audit requirements

You may request deletion of your data, subject to legal retention obligations.

10. Your Legal Rights

Under POPIA, you may request to:

  • Access your data
  • Correct your data
  • Delete your data (subject to legal exceptions)
  • Object to certain processing
  • Restrict processing
  • Request data portability
  • Withdraw consent

Requests may require identity verification.

11. Glossary (Key Terms)

Responsible Party

The organisation deciding the purpose and means of processing personal information.

Operator

A third party processing information on behalf of Wantech.

Personal Information

Any identifiable data relating to a natural or juristic person.

12. Contact and Complaints

For privacy requests or concerns, contact:
Email: [INSERT PRIVACY EMAIL]

You may also contact:
Information Regulator of South Africa
Website: https://inforegulator.org.za